Are your games cleaned and tested?
Yes. All games are resurfaced and tested to the main screen before listing and are ready to play.
What condition are the games in?
All items are pre-owned and may show light signs of use. We do not sell heavily scratched discs.
Do games come with original cases?
All games come with their original authentic case, except for the following titles, which are supplied in a DVD case:
SingStar and Buzz.
Are your games authentic?
Yes. All games sold are 100% genuine original releases.
What if my game doesn’t work?
If you experience an issue, please check our "Refund FAQ"
Do you test consoles and accessories?
Yes. All consoles and accessories are tested before sale
What types of games do you buy?
We buy retro video games, consoles, and accessories, with a focus on PlayStation, Nintendo, Xbox, and classic systems. Priority is given to complete and working items. We do not buy PC games.
Do you buy individual games or only collections?
We buy both single items and full collections.
How do I get a quote for my games?
Send us a message with:
- A list of games
- Condition details
- Your location
We’ll review and get back to you with a quote.
How are prices determined?
Prices are based on:
- Game title and rarity
- Condition of discs, cases, and manuals
- Current market demand
Do you accept scratched discs?
Scratched discs are acceptable however cracked or badly damaged discs are declined.
How and when do I get paid?
Payment is made quickly after the items are received and checked, using an agreed payment method.
Do you cover shipping for sellers?
Shipping is usually the seller’s responsibility, however we’re happy to discuss options for larger or higher-value collections.
Is there any obligation to sell once I get a quote?
No. Quotes are no obligation — you’re free to decide.
What disc cleaning services do you offer?
We offer professional disc cleaning and resurfacing to remove light to medium scratches and improve playability on game discs.
What types of discs can you clean?
We clean the following discs:
PS1, PS2, PS3, PS4, PS5, Xbox, Xbox 360, Xbox One, Wii, Wii U, DVDs, Blu-rays, and general CDs.
If you’re unsure whether your disc is compatible, please contact us before booking.
Will disc cleaning fix all scratches?
Light to moderate scratches can usually be improved or removed. Deep scratches or cracks cannot be repaired, and results may vary depending on disc condition.
Do you guarantee the disc will work after cleaning?
While many discs are successfully restored, results can’t be guaranteed due to factors such as disc damage and wear.
How much is shipping?
We provide flat-rate courier shipping throughout New Zealand.
- Residential addresses: $10
- Rural / Non-Urban addresses: $15
Shipping costs are automatically calculated at checkout based on the address classification supplied by our courier.
Free shipping is available on all orders over $199.
Which courier company do you use?
We ship all orders using NZ Post for reliable, nationwide delivery.
How long does shipping take?
Orders are usually dispatched within 1–2 business days.
Delivery times vary by location but typically take:
- Urban: 1–3 business days
- Rural: 2–5 business days
When will my order be dispatched?
Orders are dispatched Monday to Friday (excluding public holidays).
What happens if my parcel is delayed or lost?
If your order is delayed or goes missing in transit, please contact NZ Post with your tracking number
Can I combine shipping on multiple orders?
If multiple orders are placed before dispatch, please contact us and we’ll do our best to combine shipping.
Do you ship internationally?
No. At this time, we only ship within New Zealand.
Do you offer refunds?
Yes. If there’s an issue with your order, please contact us and we’ll work with you to resolve it.
What items are eligible for a refund?
Refunds are considered if:
- The item is faulty or not as described
- The issue is reported within 7 days of receiving the item
Do you accept change-of-mind returns?
Because we sell pre-owned items, we generally do not accept returns for change of mind.
How do I request a refund?
Contact us with:
- Your order number
- A brief description of the issue
We’ll review and respond as quickly as possible.
Will I need to return the item?
Yes. The item will need to be retuned to us to review and if the item is faulty as advised a full refund will be provided.
Are your games cleaned and tested?
Yes. All games are resurfaced and tested to the main screen before listing and are ready to play.
What condition are the games in?
All items are pre-owned and may show light signs of use. We do not sell heavily scratched discs.
Do games come with original cases?
All games come with their original authentic case, except for the following titles, which are supplied in a DVD case:
SingStar and Buzz.
Are your games authentic?
Yes. All games sold are 100% genuine original releases.
What if my game doesn’t work?
If you experience an issue, please check our "Refund FAQ"
Do you test consoles and accessories?
Yes. All consoles and accessories are tested before sale
What types of games do you buy?
We buy retro video games, consoles, and accessories, with a focus on PlayStation, Nintendo, Xbox, and classic systems. Priority is given to complete and working items. We do not buy PC games.
Do you buy individual games or only collections?
We buy both single items and full collections.
How do I get a quote for my games?
Send us a message with:
- A list of games
- Condition details
- Your location
We’ll review and get back to you with a quote.
How are prices determined?
Prices are based on:
- Game title and rarity
- Condition of discs, cases, and manuals
- Current market demand
Do you accept scratched discs?
Scratched discs are acceptable however cracked or badly damaged discs are declined.
How and when do I get paid?
Payment is made quickly after the items are received and checked, using an agreed payment method.
Do you cover shipping for sellers?
Shipping is usually the seller’s responsibility, however we’re happy to discuss options for larger or higher-value collections.
Is there any obligation to sell once I get a quote?
No. Quotes are no obligation — you’re free to decide.
What disc cleaning services do you offer?
We offer professional disc cleaning and resurfacing to remove light to medium scratches and improve playability on game discs.
What types of discs can you clean?
We clean the following discs:
PS1, PS2, PS3, PS4, PS5, Xbox, Xbox 360, Xbox One, Wii, Wii U, DVDs, Blu-rays, and general CDs.
If you’re unsure whether your disc is compatible, please contact us before booking.
Will disc cleaning fix all scratches?
Light to moderate scratches can usually be improved or removed. Deep scratches or cracks cannot be repaired, and results may vary depending on disc condition.
Do you guarantee the disc will work after cleaning?
While many discs are successfully restored, results can’t be guaranteed due to factors such as disc damage and wear.
How much is shipping?
We provide flat-rate courier shipping throughout New Zealand.
- Residential addresses: $10
- Rural / Non-Urban addresses: $15
Shipping costs are automatically calculated at checkout based on the address classification supplied by our courier.
Free shipping is available on all orders over $199.
Which courier company do you use?
We ship all orders using NZ Post for reliable, nationwide delivery.
How long does shipping take?
Orders are usually dispatched within 1–2 business days.
Delivery times vary by location but typically take:
- Urban: 1–3 business days
- Rural: 2–5 business days
When will my order be dispatched?
Orders are dispatched Monday to Friday (excluding public holidays).
What happens if my parcel is delayed or lost?
If your order is delayed or goes missing in transit, please contact NZ Post with your tracking number
Can I combine shipping on multiple orders?
If multiple orders are placed before dispatch, please contact us and we’ll do our best to combine shipping.
Do you ship internationally?
No. At this time, we only ship within New Zealand.
Do you offer refunds?
Yes. If there’s an issue with your order, please contact us and we’ll work with you to resolve it.
What items are eligible for a refund?
Refunds are considered if:
- The item is faulty or not as described
- The issue is reported within 7 days of receiving the item
Do you accept change-of-mind returns?
Because we sell pre-owned items, we generally do not accept returns for change of mind.
How do I request a refund?
Contact us with:
- Your order number
- A brief description of the issue
We’ll review and respond as quickly as possible.
Will I need to return the item?
Yes. The item will need to be retuned to us to review and if the item is faulty as advised a full refund will be provided.