Frequently asked questions

Yes. All games are resurfaced and tested to the main screen before listing and are ready to play.

All items are pre-owned and may show light signs of use. We do not sell heavily scratched discs.

All games come with their original authentic case, except for the following titles, which are supplied in a DVD case:

SingStar and Buzz.

Yes. All games sold are 100% genuine original releases.

If you experience an issue, please check our "Refund FAQ"

Yes. All consoles and accessories are tested before sale

We buy retro video games, consoles, and accessories, with a focus on PlayStation, Nintendo, Xbox, and classic systems. Priority is given to complete and working items. We do not buy PC games.

We buy both single items and full collections.

• Nintendo: NES, SNES, Nintendo 64, GameCube, Wii, Wii U
• Nintendo handhelds: Game Boy, Game Boy Color, Game Boy Advance, DS, 3DS
• PlayStation: PS1, PS2, PS3, PSP, PS Vita
• Xbox: Original Xbox, Xbox 360, Xbox One
• Sega: Master System, Mega Drive / Genesis, Saturn, Dreamcast, Game Gear
• Atari: 2600, 5200, 7800, Lynx, Jaguar
• Other retro systems: Neo Geo, TurboGrafx-16 / PC Engine, Commodore, Amiga, and more

• Controllers and joysticks
• Power supplies and AV / HDMI cables
• Memory cards and expansion packs
• Light guns, steering wheels and other peripherals
• Original boxes, manuals and inserts

Send us a message with:

• A list of games
• Condition details
• Your location

We’ll review and get back to you with a quote.

Prices are based on:

• Game title and rarity
• Condition of discs, cases, and manuals
• Current market demand

Scratched discs are acceptable however cracked or badly damaged discs are declined.

Payment is made quickly after the items are received and checked, using an agreed payment method.

Shipping is usually the seller’s responsibility, however we’re happy to discuss options for larger or higher-value collections.

No. Quotes are no obligation — you’re free to decide.

A disc reads from underneath. The laser passes through the clear plastic to reach the data layer, so a scratch on that surface scatters the beam before it ever gets there, and the console reads an error rather than a game. Nothing is wrong with the data itself.

Resurfacing removes a very fine layer of that plastic and polishes what is left back to clear, so the laser has a straight path again. It is machine work rather than a home polish, which is why a disc that would not load can come back playing and why the kitchen-table fixes rarely last.

Game discs for PS1, PS2, PS3, PS4, PS5, Xbox, Xbox 360, Xbox One, GameCube, Wii and Wii U, including the Blu-ray discs used by PlayStation 3, PlayStation 4 and Xbox One games, along with DVDs, Blu-rays and CDs. If you are not sure whether we can help with a particular format, ask us before you post it.

It is priced per disc, and the price per disc drops when you send five or ten at once. The current tiers are on the Disc Resurfacing page. More than ten discs is priced by arrangement through the bulk enquiry form on that page.

Order the tier that matches how many discs you have. We email you the postage address as soon as your order is confirmed, so there is no need to contact us first. Write your order number on the parcel and post the discs to that address. Postage to us is yours to arrange; return postage is worked out at checkout.

Light to moderate scratches on the clear playing side can usually be improved or removed. Resurfacing can’t fix a cracked or warped disc, or damage to the label side, where the data sits, and results vary with the disc’s condition.

Sometimes. A disc that fails because the playing surface is scratched often comes back working. A disc that fails for another reason, such as a cracked hub or damage through the label, will not. Either way, we will let you know when it is returned.

No. The data layer sits just under the label, so once that side is scratched through, the disc is gone. Resurfacing only works on the clear playing surface.

Many discs are restored, but results can’t be guaranteed because of factors such as disc damage and wear. If a disc can’t be saved, we tell you: we would rather say so than send back something that still does not play.

Yes. Every game is resurfaced before it is listed, so anything bought from us is ready to play.

We provide flat-rate courier shipping throughout New Zealand.

• Residential addresses: $10
• Rural / Non-Urban addresses: $15

Shipping costs are automatically calculated at checkout based on the address classification supplied by our courier.

Free shipping is available on all orders over $99.

We ship all orders using NZ Post for reliable, nationwide delivery.

Orders are usually dispatched within 1–2 business days.
Delivery times vary by location but typically take:

• Urban: 1–3 business days
• Rural: 2–5 business days

Orders are dispatched Monday to Friday (excluding public holidays).

If your order is delayed or goes missing in transit, please contact NZ Post with your tracking number

If multiple orders are placed before dispatch, please contact us and we’ll do our best to combine shipping.

No. At this time, we only ship within New Zealand.

Yes. If there’s an issue with your order, please contact us and we’ll work with you to resolve it.

Refunds are considered if:

• The item is faulty or not as described
• The issue is reported within 10 days of receiving the item

Because we sell pre-owned items, we generally do not accept returns for change of mind.

Contact us with:

• Your order number
• A brief description of the issue

We’ll review and respond as quickly as possible.

Yes. The item will need to be retuned to us to review and if the item is faulty as advised a full refund will be provided.

Yes. We welcome bulk work from op shops, charity stores, libraries, schools, second-hand dealers and other game stores. Bulk lots are priced by arrangement: send a rough count through the bulk enquiry form on the Disc Resurfacing page and we will come back with a trade rate.

• Gamers and collectors: loft finds, op shop buys and second-hand discs that arrived scratched.
• Parents and gift buyers: resurfacing a favourite is usually cheaper than replacing it.
• Op shops and charity stores: scratched donations don’t sell. Resurfaced ones do.
• Libraries and schools: keep lending copies in circulation for far less than replacing them.
• Second-hand dealers and game stores: a per-disc trade rate turns rejects into stock you can sell.
• DVD, CD and music sellers: same job, different disc. Ask about a volume rate.

Yes. Whole collections are welcome, from a single item to hundreds of titles. Tell us what you have through the Sell Your Games form and we will send a quote, with no obligation to sell.